CleaningClient account
Your cleans, messages, payments and rewards, all in one place.
CleaningEverything for your cleans, all in one place.
Your scheduled and past cleans. Tap any clean to see the details. On an upcoming clean you can request a change; on a past one you can re-book, leave a review, or read a note from your cleaner.
The same instant quote as the website, with your details already filled in. Build the clean you want and send it. We confirm the price and time with you in Messages. No payment now.
Save a card once and pay invoices in one tap. Your card is stored by Stripe, our payment provider, on their secure page. TryCleaning never sees or stores your card number.
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Never chase an invoice again. Once a clean is marked complete we charge your saved card and email you a receipt straight away. It is off unless you turn it on, and you can switch it off at any time.
Everything we have invoiced you, with secure payment links and receipts. Questions about an invoice? Send us a message.
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Ask us anything specific: quotes, scheduling, a particular request. We'll reply here and email you.
Earn points for reviews, extra cleans and more, then redeem them below. Points have no cash value and our rewards rules apply.
This one matters. We put together gift baskets for our long-term clients, run the odd raffle, and send occasional thank-yous. Tell us what you'd genuinely love (and anything we must avoid) so it's always spot on and never wasted.
Pick a reward. Discounts come back as a code we apply to a clean; gifts and free add-ons we arrange with you.
Edit or retract a review any time. Retracting just hides it from our public site. Nothing is deleted, and you can publish it again whenever you like.
Leave a new reviewPick a fun icon, or upload a photo of yourself.
Change your name here if it is spelt wrong or is missing capitals, and keep your contact details up to date so bookings and messages reach you. Your upcoming cleans update too.
Email:
Save the places you book cleans for and give each a name (like "Home", "Mum's place" or "The shop") so booking multiple properties is quick.
Put TryCleaning on your phone's home screen: one tap to your cleans, messages and rewards, plus notifications when your cleaner is on the way.
iPhone: open this page in Safari, tap the Share button, then "Add to Home Screen".
Android: tap "Install the app" above, or Chrome menu ⋮ then "Add to Home screen".
Get a ping when your cleaner is on the way, has arrived, has finished, and when we send you a message.
Switch each kind of ping on or off. The top switch turns everything on at once.
How far ahead the "clean coming up" ping arrives.
One login, every space you have. Switch here any time; your details and password stay the same.
Update the password you use to log in here.
Add a code from an authenticator app to your login, so nobody can get in with just your password.
Deletes your login, profile, address book, messages, reviews, reward points and any saved card. We keep invoices and the job history behind them, because tax law requires it. Full details
Please remember that any changes to depth or time can result in a difference in cost, and the admin will be notified to make sure it works with the staff member's tier and availability. Go ahead with changes?