CleaningManager
Opening the manager space.
CleaningCleaning · ManagerHere’s everything happening across TryCleaning today.
{first_name}, {name}, {position}, plus {message} in the reply template. A blank line starts a new paragraph.{first_name}, {name}, {tier}. A blank line starts a new paragraph.Leave and standing days off to decide, who is off over the next four weeks, and the consumables and kit the team has asked for.
Approve or deny time off. Approved leave shows in red on the calendar (pick the staff member in the Calendar filter) and warns you if you try to book them that day.
Weekdays a team member does not work, every week until they change it. A day with nothing booked changes straight away and nobody is told. A day that already has cleans waits here: open each clean and move it (sort the new day out with the client first), change who is on any repeat booking, then approve. They are told on their phone either way.
Consumables and kit the team has asked for from the app. Set a status and add a pick-up or delivery message; they see it in their portal. Kit already issued is recorded on each person's Staff data card.
Everyone on the team in one place: contact and roster details, academy training, documents and contracts, and the kit they hold. People who have moved on are at the bottom.
Open a person to see and edit their details, training, documents and kit. A green dot means they are on shift now. Tier levels and applications live in Tiers & progression; refill requests live in Availability & requests.
Any file type, up to 15MB. HR/managers documents stay private to management; the rest show to staff.
A statement is what one client owes across their invoices, ready to print. Sending is off; print it or save it as a PDF.
Hours are actual arrival to completion where the cleaner checked in and out; otherwise the scheduled length. Use the CSV to enter hours into Xero Payroll (Xero doesn't accept timesheet CSV imports; connecting the Xero API is the next step when you're ready).
The invoices raised in this range, as they are stored: their TC-INV numbers, every line, the GST, and the issue and due dates. Sent, paid and refunded invoices go in; drafts and voided invoices stay out. The CSV is in Xero's sales invoice import format (in Xero: Business, then Invoices, then Import). Prices include any GST, so choose tax inclusive when Xero asks. Account code 200; tax type GST on Income when the invoice has GST, BAS Excluded when it has none. Payments and refunds are not in the file: record them in Xero.
Measured by our own beacon on the public site: no cookies, no Google. Managers, staff and portals aren’t counted.
Award figures from 1 July 2026 (Cleaning Services Award 2020): broken shift allowance $4.71 a day capped at $23.56 a week (cl 17.2; the weekly cap is applied in payroll, not here), own car $1.01 per km (cl 17.11), travel between workplaces paid as if working (cl 17.12), two 10-minute paid rest breaks a day (cl 14.2). Check these every 1 July.
Everything happening with clients right now: what needs booking, what is scheduled, what got done, and what the team said on site.
Who is on site, who is driving, who is off, plus today's run, training progress and anything waiting on you.
The whole company ladder: directors at the top, then the office team (admin, HR, social media, managers), then every home carer climbing Tier 1 to Tier 4. Cleaner tasks are tracked automatically from the app, the academy and their cleans; the office team's progression is their own academy. Only directors can change someone's position.
Post to everyone in TryCleaning team (projects, meetings, notices) or message any cleaner, manager or HR directly. They get a push notification in the staff app unless they have muted the chat.
Hours cleaning, drive time between sites, home-to-site travel, time with us, upsells, and bonuses that flow straight to payroll.
Your real running costs and subscriptions, next to what the business is actually bringing in. The what-if calculator below is a scratchpad: nothing there counts until you add it to real costs.
Write documents with the team, or keep your own private ones. Everyone can type in the same document at once.
The picture and sound go straight between the people on the call, or through a relay that cannot watch the call. A staff call is recorded only if everyone in it agrees first. A team call makes written minutes only when everyone in it agrees; otherwise notes are only what people type in Collaborate.
No webcam? Point your phone at yourself. This computer sends that picture to the call while it shares the screen and keeps the microphone. Everyone else sees one of you.
Titles only. No call is kept.
A call is comfortable up to about six people with cameras on. Past that, people join with the camera off and the sound stays fine for a much bigger group. Screen sharing needs a computer: phones cannot share a screen. A staff call is recorded only if everyone in it agrees first. Calls go straight between the people in them, or through a relay, scrambled the whole way.